A state probe found the insurer failed to protect consumers from unexpected out-of-network charges in emergency and anesthesia services.
RALEIGH, N.C. — North Carolina Insurance Commissioner Mike Causey has fined UnitedHealthcare $3.4 million for violations in claims handling practices involving balance billing, the state Department of Insurance announced last week.
The fine stems from a four-year investigation that revealed UnitedHealthcare failed to protect members from unexpected out-of-network charges, particularly in emergency room and anesthesia services.
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